123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

HP should immediately restore customers' ability to use third-party ink cartridges, according to digital rights group the Electronic Frontier Foundation. As many HP OfficeJet printer owners discovered ...

PC and printer maker HP Inc will reverse a firmware update that blocked non-HP ink cartridges on some of its printers, but said it would do it again to block counterfeit products. In a blog post ...

HP is receiving backlash after users reported that their non-brand ink cartridges stopped working following recent firmware updates. The company support center has justified its updates, saying it ...

A new report from Dutch technology site PCM recently reported that HP is now blocking non-HP branded ink cartridges though the printer firmware. Last week it was discovered that a number of HP ...

Hewlett Packard (HP) is once again causing its printer customers angst, as it is found a new firmware update locks out the use of third-party ink. The news comes just days after HP's Instant Ink ...

HP printer owners forced to use HP ink and toner cartridges in Europe will receive compensation from the vendor for not adequately informing them about the limitations of the devices they bought. The ...

Use left and right arrow keys to seek audio. Not long after Samsung sold its printer business to HP, its new owner has HP printer owners up in arms over printers no longer accepting non-HP branded ink ...

While manufacturers of printers each sell genuine ink cartridges, "compatible ink cartridges" that can be used less expensive than genuine products are sold by third parties. Manufacturer of printers ...

HP printers have received a lot of flak historically and recently for invasive firmware updates that end up preventing customers from using ink with their printers. HP also encourages printer ...