NHS Direct saved my life. I was 39 at the time and had a really bad headache. I'd only had it for about 10 minutes but it was incredibly painful and kept getting worse. My wife rang NHS Direct and ...

NHS Direct is proposed in the NHS White Paper. Its aim is "to provide people at home with easier and faster advice and information about health, illness, and the NHS, so that they are better able to ...

NHS Direct is piloting three online decision aids to help patients facing difficult decisions about test or treatments make informed healthcare choices when there is no clinical evidence that one ...

Joanne Shaw has been appointed as chair of NHS Direct to lead the trust for the next four years. Joanne Shaw has been appointed as chair of NHS Direct to lead the trust for the next four years. Joanne ...

NHS Direct has come under fire from doctors and ambulance crews, who say they are struggling to cope with too many unnecessary referrals the service makes to GPs and hospital A&E departments. NHS ...

Medical helpline NHS Direct is to be scrapped as the new non-emergency phone number 111 is rolled out, it was disclosed today. Shadow health secretary Andy Burnham criticised the move and the manner ...

NHS Direct was set up in the late 1990s as a phone advice service NHS Direct - one of the most recognisable names in the NHS - will be closed down in England next year. The organisation, which is an ...

NHS Direct has said that it intends to play a leading role in supporting the health service to "exploit the full potential" of multi-channel, remotely delivered clinical care. In its business plan for ...

The coalition government has confirmed plans to scrap the NHS Direct helpline in England and replace it with a cheaper option. People who have used the service have been sending their reaction to the ...