A growing number of federal student loan borrowers are pausing payments. Experts warn that while deferments and forbearances ...

Once you access your account, visit your account dashboard and scroll down to “My Loan Servicers,” or call the Federal Student Aid Information Center at 1-800-433-3243.

To make the most of a call with your federal student loan servicer’s customer service team, you should do your homework, gather key documents and be patient.

Fact checked by Ward Williams Knowing how to effectively communicate with your student loan servicer about your account is key to managing your debt effectively. This includes understanding the ...

The three-year-long payment pause for student loans is over; here’s what you need to know about repaying your student debt.

If Navient was your federal loan servicer before the pandemic, your student loans have been transferred to Aidvantage.

If you made federal student loan payments during the pandemic before learning you were eligible for debt forgiveness, you should be able to request a refund through your loan servicer.

One rule of thumb advises keeping your monthly payments to 8% to 10% of your gross monthly income. But if that’s not possible ...

If you haven’t been making payments on your federal student loans, you could soon find yourself sent to collections with your wages garnished following the return of a Department of Education ...

Everything You Need to Know About Student Loan Refunds A student loan refund may happen for a number of reasons, including overpayment and account adjustments ...

You may notice a few small (but important) changes to your credit report if your student loan servicer is changing.