CEO of Acumatica, a fast-growing cloud ERP company. John has nearly 30 years of industry leadership in cloud services. In talking with our small and midsize customers, I have found that businesses don ...

In my role as the lead of my company's data and analytics team, I've found that the balanced scorecard (BSC) has been an essential tool for providing clear, strategic alignment. While companies often ...

Why do we spend millions on performance management systems that everyone—managers, employees, and executives—openly admits are broken? The answer is uncomfortable but simple. We’ve designed these ...

The rollout of VA’s modernized financial management and acquisition system has been affected by delays in the department’s new electronic health record system, since “multiple deployments” depend on ...

One critical question that I have contended with for some time as a public service institutional reformer is, why has it been so very difficult to institute performance-oriented values and systems to ...