Live chat is a feature that makes your website more informative and engaging to visitors. It helps you differentiate yourself from the competition, giving prospects and customers a more interactive ...

Statistics show only a very small percentage of website visitors actually contact that business. A live chat feature on your website changes all of that! Allentown, PA, August 30, 2017 (Newswire.com) ...

Across the contact center world, debate ensues over what customer support channels organizations should implement. CX is the No. 1 competitive advantage in the war for customer loyalty, and ...