Q: This past March, I bought a Kenmore Elite top-load washer from Sears. A couple of weeks ago, in the middle of the night, when the machine was not running, the entire lid shattered and spread ...

This isn’t the first problem with shattered glass on a Kenmore appliance. A quick online search reveals lots of horror stories about cracked Kenmore appliances, and not just washers.

A consumer advocacy group claims the glass lids of Kenmore top-load washers shatter spontaneously and that Sears, the Kenmore brand owner, is slow to resolve the problems. According to Elliott ...

When he bought his Kenmore combination washer and dryer from Sears in Oak Brook on July 13, 2011, Tony La Piana decided not to pay for an extended warranty. The salesman assured him Kenmore product… ...

Hanlin noticed his new Kenmore washer sometimes stops in the middle of a cycle, leaving a lot of water in the drum, and he has to re-set the machine.