I purchased the phone for $88.00 on eBay and activated it over the phone with Jitterbug customer service in about ten minutes, NO PROB! It has a Internet connection to update the phone number list ...

For more information, you can visit our Jitterbug and Snapfon comparison guide. Lively is powered by America’s largest and most dependable wireless network: Verizon. They also use 100 percent ...

This smartphone for older users sports a huge 5.5-inch screen. Its unique software offers simple menus with large text, plus GreatCall's extensive suite of services for older users. It also offers ...

Regal, a platform that allows customers to build and customize customer service chatbots, has raised $40 million in new ...

In the ever-evolving customer service world, innovation isn't limited to technology and process improvements—it's also reshaping how businesses pay for the tools they use to support their customers.

or report a missing issue you can do so on our magazine customer care site. Self Tests If you would like to access the results of a test you have already taken, or upgrade your test to see your ...

Customer experience (CX) and total customer experience (TX) are on everyone’s radar screen, but seldom make it to the top of investment priorities.

Speaking of family, you can purchase up to four lines online, but you’ll have to call customer service to add additional ...

If you want unlimited calls and texts, more attentive customer service, and phone financing ... A basic cell phone like the Jitterbug Flip trades a touchscreen and apps for large on-screen text ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...