Key strategies and real-world examples of how customer experience can turn marketing into a revenue powerhouse. The post How ...

Health systems are navigating an increasingly complex landscape marked by financial strain, workforce shortages and evolving payment models. In this environment, many are weighing whether to retain or ...

Central Electric Power, Cooperative, representing Berkeley Coop, wants to charge lower rates to internet giant's data center ...

The shift from legal gatekeeper to strategic partner is accelerating. And nowhere is that transformation more evident than in ...

Data centers are inevitable, but monopoly utilities shouldn't force regular consumers in Indiana to bear the cost of their ...

From cost centers to value centers. David Levy explains how we're seeing a transformed contact center that is now a strategic asset driving brand loyalty and customer lifetime value. AI as an enabler.

Cost Centers include ‘recharge centers’ and the ‘specialized service facilities’ defined in Section 200.468 of the Office of Management and Budget’s (OMB) Guidance for Federal Financial Assistance, ...

How Business Insider calculated data centers' true cost, from their electricity and water use to their impact on the environment and public health.

A service center is an operating unit within the university providing specific technical or administrative goods or services in direct support of the academic or research activities of the university.