The property management sector is experiencing its most significant transformation in decades, driven by changing legislation ...

To translate insights into action, brands should establish cross-functional collaboration between data analysts, marketers ...

The customer experience has evolved from in-person to telephone, multi-channel, and contact center to an AI-driven future in ...

Progressive Grocer speaks with Inmar Intelligence on how brands bridge the gap between digital influence and purchases using ...

About the interviewee Melissa Fellner is a global consumer marketing director, respiratory biologics, at AstraZeneca. She has more than 20 years of US and global experience in the areas of ...

This information helps companies deepen existing customer relationships and reach untapped consumer populations to increase traffic. Customers are so important to businesses that colleges and ...

Consumers are now more informed, demanding and often impatient. This increase in information disrupts the traditional consumer journey and not meeting these new customer needs can impact a brand’s ...

By analysing consumer data, it helps businesses predict needs and ... citing the need for an omnichannel approach. Ensuring a smooth customer journey across various touchpoints is one of the biggest ...

NEW YORK--(BUSINESS WIRE)--Emplifi, a leader in customer engagement solutions ... increase social media commerce sales by 50% and boost consumer care workflow efficiencies that resulted in ...