(NNPA Newswire) – American Airlines continues to suffer a string of customer service problems, including severe charges of racial discrimination, sparking worldwide condemnation and a rethinking of ...

AA cuts more than 200 flights a day starting Friday, Nov. 7 due to FAA order to reduce air traffic during government shutdown.

Evidence of American's new emphasis on customer offerings manifested in February, when the airline created a standalone customer-experience organization. Photo Credit: American Airlines With a slew of ...

The 2025 AirHelp rankings name Qatar Airways, Etihad, and Virgin Atlantic as the world’s top three airlines, while no U.S.