Anna Wiener writes about a tour of one of Amazon’s fulfillment centers, in Sacramento, California, and the company’s labor practices and culture of anonymity.

Amazon Paid Warehouse Employees to Answer Its Critics on Twitter. It Didn’t Go Well Tweet about your job or spend 10 hours loading trucks–which would you choose?

Background: FC Ambassadors started getting attention around this time last year. At the time, Amazon said the ambassadors were employees with experience working in fulfillment centers.

Her negative response to an Amazon tweet inviting the public to go on a tour of their local fulfilment center unleashed a barrage of responses from no less than seven FC Ambassadors.

Amazon announced on its corporate website last week that it has put all warehouse tours in the region on hold indefinitely to protect its employees and guests from contracting the novel coronavirus.

GeekWire reached out to Amazon about the new Twitter accounts and here’s a statement the company shared: “FC ambassadors are employees who have experience working in our fulfilment centers.

Amazon confirmed that those bizarre "fulfillment center ambassadors" on Twitter are actually real employees, not the bizarre chatbots that they sound like.

Starting Q4’25, Amazon will offer free in-person tours of its fulfillment centers (FC) in Delhi NCR and Bengaluru. During these 45 to 60-minutes guided tours, visitors will witness the journey ...